Business Internet
About
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Get Started!
Thank you so much for choosing SpringNet.
Please fill out the form below to get your voice service started!
AUTHORIZATION
Name
(Required)
First
Last
Phone
(Required)
Administrative Consent
(Required)
By checking this box, I agree that I have the authority to complete this form and the data provided is accurate.
COMPANY INFORMATION
Legal Registered Company Name
(Required)
State registered business name
Company Main Phone Number
(Required)
The general company phone number
Service Address
(Required)
Street Address
Address Line 2
City
Alabama
Alaska
American Samoa
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Guam
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Northern Mariana Islands
Ohio
Oklahoma
Oregon
Pennsylvania
Puerto Rico
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
U.S. Virgin Islands
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Armed Forces Americas
Armed Forces Europe
Armed Forces Pacific
State
ZIP Code
Address where services will be provided
VOICE SERVICES INFORMATION
Did you order voice (phone) services from us?
(Required)
YES
NO
If YES, more information is required. Please complete the fields below
CURRENT PHONE ENVIRONMENT
Do you currently have a phone system installed?
(Required)
YES
NO
If YES, what type is it?
(Required)
Hosted/Cloud VoIP
On-premise PBX
Analog/POTS line (old school)
Other
Who is your current provider?
(Required)
USER & DEVICE REQUIREMENTS
How many desktop phones do you need?
(Required)
Please enter a number from
0
to
20
.
How many cordless phones do you need?
(Required)
Please enter a number from
0
to
20
.
How many conference room phones do you need?
(Required)
Please enter a number from
0
to
20
.
How many softphones (app on device) do you need?
(Required)
Please enter a number from
0
to
20
.
Apps are available for cell phones, laptops and computers
Total number of phones being requested:
(Required)
We’ve added this up for you. Is it correct? Adjust your numbers above if this looks wrong.
Will any phones be used remotely (home office or mobile staff)?
(Required)
YES
NO
This information is important for 911 purposes
NUMBERS, ROUTING & CALL FLOW
How many NEW external phone numbers do you need? (DIDs)
(Required)
Please enter a number from
0
to
20
.
Are you porting EXISTING external phone numbers to us? (DIDs)
(Required)
YES – I’m keeping my current numbers
NO – Give me new numbers
If you want to KEEP your current phone number(s), click YES.
List all phone numbers to be ported to us
(Required)
Add one phone number per line using the “+” symbol that you wish to transfer to us. Please format the numbers like this ###-###-####.
Add
Remove
Do you require special call flow?
(Required)
YES
NO
Do you need phone numbers to ring only during business hours vs after-hours etc?
Please briefly describe your call flow needs
(Required)
Do you use an Auto Attendant? (ex Press 1 for…)
(Required)
YES
NO
Please describe how your auto attendant works
(Required)
Do you need Ring Groups? (ex Sales, Service, etc.)
(Required)
YES
NO
Do you need multiple phones to ring if a generic phone number is called?
Please tell us about your Ring Group needs
(Required)
Do you require Call Queuing? (You are caller number X in line)
(Required)
YES
NO
FEATURE REQUIREMENTS
In addition to standard features, please check ALL features you would like to add. Fees may apply.
(Required)
Voicemail Transcription
WebEx Softphone
Virtual Faxing (fax to email)
Toll Free Number(s)
Audio Conferencing
Hunt Group(s)
Auto Attendant
IVR Call Path
Instant Conference
Receptionist Dashboard (Web)
Other
Select All
Visit https://springnet.net/add-on-services/ for a list of features and associated fees, if applicable.
Please briefly describe "other" in your previous selections
(Required)
NETWORKING & INFRASTRUCTURE
Do you already have structured ETHERNET (Cat5e/Cat6) cabling installed at each phone location?
(Required)
YES
NO
I DON’T KNOW
Other
Do your office network switches support PoE? (Power over Ethernet)
(Required)
YES
NO
I DON’T KNOW
Do you require any WiFi phones?
(Required)
YES
NO
INSTALLATION & TIMELINE
Preferred Install Date
(Required)
MM slash DD slash YYYY
Reason for switching to hosted VoIP services
(Required)
Why did you decide to switch voice services?
Any critical deadlines we need to know about?
Contract end dates, office moves, etc…
Additional Notes
Anything else we need to know or didn’t ask about?
