About SpringNet
Connecting you to something better
Serving the community
As a locally rooted business, we feel a call to make Springfield the best it can be. Our passion for this community goes far beyond delivering reliable internet—it’s about showing up for our neighbors. We’ve proudly supported United Way of the Ozarks since our inception and have been recognized as the top employee-only funded campaign for several consecutive years. In 2024, City Utilities employees celebrated 80 years of support for United Way by raising an impressive $165,911 through personal pledges and special fundraising events.
Each year, we select an additional local nonprofit to dedicate our volunteer hours and charitable giving. In 2025, we’ve chosen to focus our efforts on FosterAdopt Connect. Their mission to connect every child with a safe, loving, stable home resonates deeply with us, and together, we’re helping create brighter futures for the most vulnerable in our community.
Serving you
Created in 1997 as a division of City Utilities, SpringNet is proud to deliver the connections our neighbors need to thrive. Over the years, we’ve built a robust network delivering gigabit speeds to businesses, homes, and hospitals on a 100% fiber connection. Our unbeatable reliability and exceptional customer service have earned us a reputation as the best broadband provider in our area. And that’s not something we take for granted. Every day, we put Springfield first and work hard to provide service you can rely on. It’s what our neighbors deserve.
Meet the SpringNet team
We love fan mail
Hood-Rich Architecture has been a customer for nearly 10 years, and SpringNet’s service has always been rock solid. Their sales and support teams are responsive, and when we moved office locations, SpringNet was there every step of the way, making our move a seamless one.
Larry Parke
AIA
In my 30-year career, I have never encountered network reliability as exceptional as SpringNet’s. Beyond their technical excellence, their account team offers a comfortable, common-sense partnership. SpringNet’s value truly surpasses the competition.
Brian Crockett
SpringNet has been a trusted partner from the very beginning. We depend on internet for our phone and music service, security system, POS operations, and TV programming, and their engineers worked closely with us to ensure our brewery had the connectivity we needed from day one. They even helped us deliver seamless outdoor internet service in our large beer garden, and their customer service team is always ready to assist.
Jeff Birchler
The morning after a historic ice storm in 2007, our account manager showed up personally with a generator to get us back online. Experience proves SpringNet delivers fast, competitively priced, reliable connectivity, staffed by expert engineers and customer support who truly care about empowering Springfield businesses.
Rich Kusak
Since 1997, Springnet has been a vital partner to Mercy Health Systems, providing reliable and innovative connectivity solutions that have enhanced healthcare delivery across our network. Their commitment to excellence has enabled us to serve our communities with faster, more efficient, and more connected care.
Kris Stewart
Assoc Prin-Network Specialist,
Mercy Health Systems
We have used SpringNet since 2022. Not only have we had no down days, we have had very few days that our network was even taxed. In our ever internet-dependent world, SpringNet gives us peace of mind knowing our connectivity is taken care of. Bravo!
mark applegate
SeniorAge Area Agency on Aging
After switching to SpringNet, I have been able to focus more on my work and less on my internet provider. As a small business owner, you truly can’t ask for anything more. Thanks to SpringNet for offering great service at a great price.
nick matthews
DDS
SpringNet’s service and reliability is outstanding. We’ve experienced consistently fast and stable connections, even during peak times. What sets them apart is the value they offer—great service at a great price. SpringNet genuinely cares about its customers. We couldn’t be happier with our decision to choose SpringNet!
michael mohr
VP, Information Technology,
Convoy of Hope
As a trusted partner of SpringNet, we confidently resell their high-speed, reliable internet services to our clients. Working with SpringNet has been a great experience, and we highly recommend their services to businesses looking for a dependable ISP.
josh glover
Director of Technology Solutions, CPI Technologies
